Once we have received your medical questionnaire and your medical documents, our team of doctors will check your details carefully and individually. If you have any questions or require further information/documents, you will receive an e-mail from our team. This is to ensure that you are generally suitable for treatment with medicinal cannabis medication and that you have no contraindications. As soon as your documents are complete, we will contact you by e-mail within 48 hours at the latest. This service is completely free of charge for you.

After your details have been successfully verified, you will receive an email from us with a link to book an appointment via the canncura patient portal. Your initial medical consultation will take place either in person at one of our locations or via telemedicine online (via video call). After activation, you can conveniently book your individual desired appointment online via the canncura patient portal.

You have the opportunity to present yourself to our cooperating medical specialists in the practice. They also offer a comprehensive check-up. The examination includes the following services: Physical internal examination, recording and reporting of a 12-channel resting ECG, lung function: spirometry and individual evaluation, blood sampling (laboratory test), medical history and individual documentation, information and counselling on medical therapy with cannabinoids, development of a joint, integrative and holistic therapy concept. The included laboratory test provides you with information on important values relating to your blood count, coagulation, lipometabolism, kidney and liver function and long-term blood sugar. Depending on individual requirements, your attending physician will carry out further diagnostics. The consultation is always transparent, patient-orientated and integrative. If the examination reveals certain abnormalities, your attending physician can also refer you to specialised medical specialists if further clarification is necessary. On request, you will receive a medical report on your medical therapy with cannabinoids. This medical report will only be made available to you. You yourself decide whether and to whom you present this report. As a rule, you can easily continue your therapy digitally via video consultation following your personal appointment at the practice. You can discuss this with your attending doctor, depending on your situation.

The laboratory blood test provides you with information on important values relating to your blood count, coagulation, lipometabolism, kidney and liver function as well as your long-term blood sugar. The following parameters are analysed in detail: Leukocytes, erythrocytes, haemoglobin, haematocrit, MCV, MCH, MCHC, RDW (erythrocytes distribution width), thrombocytes, neutrophil granulocytes, lymphocytes, monocytes, eosinophils, basophils, Quick (thromboplastin time), Quick INR, PTT, Fasting venous blood glucose, HbA1c, cholesterol, HDL cholesterol, LDL cholesterol, triglycerides, creatinine, GFR (CKD-EPI formula), urea, uric acid, total protein, total bilirubin, GOT (AST), GPT (ALT), GGT, alkaline phosphatase, sodium and potassium.

You can easily request follow-up prescriptions online via the canncura patient portal. When requesting a prescription, you can choose between three options: We will take your prescription to one of our partner pharmacies through our courier. You select a pharmacy of your choice and we will send your prescription by registered mail to your preferred pharmacy. Alternatively, we will send your prescription to your home by registered mail. No commitment: you decide!

A short online video call with your doctor takes place once a quarter (every 3 months). The video call lasts approx. 10 minutes. During this follow-up, you and your doctor will discuss your treatment to date. What went well? Did something not go so well? Are there any side effects or interactions with other medications? You are also very welcome to ask your doctor any open questions. This allows us to monitor and document your therapy well. Thanks to our ongoing medical documentation of your therapy, we are always in a position to be your competent contact partner for official inquiries, driving license matters or other problems. This continuous documentation and evaluation of your therapy may be advantageous if you later apply to your statutory health insurance provider for cost coverage.

The SCHENGEN form allows you to take your medicinal cannabis with you to other European countries. There is a specific form for the so-called Schengen area. This only applies to European countries that belong to the Schengen area. Please find out in advance whether the country you are traveling to is part of this area. After we have issued the SCHENGEN form, you will need to have the SCHENGEN form notarized in person by the state authority responsible for you (usually the health authority). Depending on the federal state, there is a fee of €5-15 for this. You can find out which state authority is responsible for you via this link: https://www.bfarm.de/SharedDocs/Downloads/DE/Bundesopiumstelle/Betaeubmittel/Reisen/LaenderlisteBtM.pdf?blob=publicationFile

Outside of the SCHENGEN area, other countries allow the import of medicinal cannabis. However, not all countries do. Each country outside the SCHENGEN area also has individual regulations for the entry and exit of cannabis BtM. Sometimes only finished medicinal products may be imported. Some countries do not allow the import of cannabis-based medicines. Please enquire about the individual regulations for the import and export of your cannabis BtM at the relevant embassy before ordering the international travel certificate. After we have issued the international travel certificate, you must have the form notarized in person by the competent state authority (usually the health authority). Depending on the federal state, there is a fee of €5-15 for this. You can find out which state authority is responsible for you via this link: https://www.bfarm.de/SharedDocs/Downloads/DE/Bundesopiumstelle/Betaeubungsmittel/Reisen/LaenderlisteBtM.pdf?__blob=publicationFile

Certificate of medically supervised and documented therapy with cannabis-based medicines (fitness to drive). For presentation, for example, at police checks, the road traffic office or other authorities/institutions. Please note that this certificate can only be issued to you after the dosing phase in relation to your individual medication. This is usually the case four to six weeks after the start of therapy.

Preparation of a specialist medical report including a report and evaluation of your individual therapy situation. For presentation, for example, at police checks, the road traffic office for MPU matters or other authorities/institutions. Attention: Your personal introduction to one of our locations is mandatory for this. Please note that your specialist report can only be prepared three to six months after the start of therapy at the earliest. You will receive all further details by email after booking via the canncura patient portal.

For canncura patients: Assessment of suitability and probability of success when applying for cost coverage for cannabis therapy. In the canncura patient portal you will find the item "Optional Service" in the menu. On this page you will also find our "Screening for cost coverage" service. When booking, you will first go through a questionnaire which highlights all the important aspects of your situation in relation to the cost coverage application. We will then assign your screening order to one of our specialised doctors. You will receive a message about this by email and must then conclude the corresponding fee contract digitally via the patient portal. You will then receive your invoice for the screening by email. You can also view and pay this via the patient portal. Once payment has been received, the screening order will be submitted to your doctor. Your doctor will then use the medical documents and information currently available to assess the likelihood of success of an application to your statutory health insurance provider to cover the costs. Please bear in mind that this assessment is based on the information currently available. Your doctor may ask you in advance to upload as many of your medical documents as possible to our patient portal or ask you further questions. The better the briefing for our doctor, the more accurate the assessment of a possible application procedure will be. Once your doctor has issued the screening assessment, you can download it from the canncura patient portal. As soon as it is available, you will be informed by e-mail. Based on this assessment and further information, you can then decide for yourself whether you would first like to compile further documents/findings/evidence etc. or whether you would like to proceed directly with the application process for cost reimbursement.

We can only prepare and submit your individual application for cost coverage to your statutory health insurance company after you have completed the screening. To this end, canncura cooperates with established specialists (interdisciplinary) who are approved by health insurance companies. You will receive further information and details about the process from us by email.

Exclusive service for all canncura patients: Every Sunday, our Medical Director, Dr Franjo Grotenhermen, MD, offers canncura patients a free group consultation via video call. Dr Grotenhermen is the leading expert in Germany for therapy with medical cannabis. All participants can ask Dr Grotenhermen questions. Or just listen. Every 2nd Sunday of the month there is a lecture on a given topic followed by a Q&A session: The topics alternate between cannabis as medicine and driving licences, as well as cost coverage by health insurance and objections. The group meetings take place online via Zoom. You can register for the group appointments with Dr Franjo Grotenhermen online via the canncura patient portal under the menu item ‘Optional services’.

You can now download your personalised patient ID card to your Apple or Android smartphone as a wallet pass free of charge. After logging in to the canncura patient portal, you will find the function in the menu under ‘Info’ - ‘Wallets’. Your patient ID card will then be permanently stored in the wallet of your Apple smartphone after it has been generated. The patient ID card contains a scannable QR code. Behind the code is the data relevant to your cannabis therapy, which you can show if necessary during a check-up or similar. You can find further details in the menu under ‘Info’ - ‘Passport data’.

canncura cooperates with selected pharmacies specialising in the supply of cannabis medicines in order to provide you with the best possible service. When requesting a prescription via the canncura patient portal, you can choose between three options: We will deliver your prescription to one of our partner pharmacies by our courier. Or: You select a pharmacy of your choice and we will send your prescription by registered post to the pharmacy of your choice. Alternatively, we can send your prescription to your home by registered post. You decide! Once you have given your consent, we will show you the live stocks and prices of the pharmacies directly in our patient portal. This gives you an overview of everything from a single source. You can make a new decision every time you request a prescription: No commitment - choose according to your individual wishes.

Immediately after printing and issuing your prescription, we will create a digital PDF scan for you. You can access this scan directly on the day of dispatch in the canncura patient portal under ‘Info’ - ‘Files’. The prescription is stored in encrypted form in the patient portal. This means you have these important documents archived securely and always ready to hand. If you send your prescription by registered post, you can also call up the tracking number in the canncura patient portal and track it online via the Deutsche Post portal.

The pharmaceutical cannabis market is in a constant state of flux. There are now more than 300 different varieties of cannabis that are marketable and available in pharmacies for dispensing to patients. The selection of discontinued extracts is also constantly growing. Many testimonials from our patients and the results of scientific studies suggest that choosing the right flower variety(ies) or cannabis varieties in general can be a trial-and-error process. Often, different personal experiences with different genetics or crosses, different terpene profiles, certain compositions of cannabinoid content or different dosage forms are needed to optimise a therapy with cannabis-based medicines. Patients are also often interested in being able to take advantage of favourable offers from various pharmacies. Many of our patients report that switching between the different cannabis varieties from time to time can sometimes counteract the onset of tolerance. According to many of our patients' testimonials, this is also evident during targeted therapy breaks in order to specifically address the cannabinoid receptors in the cells and "keep them more receptive". Some of our patients prefer certain varieties for daytime therapy and others for the evening and night. The backgrounds are varied, as are the situation and treatment goals of our patients. We therefore adapt the cannabis therapy to the needs of our patients: You can request up to 6 different cannabis medications per order after consultation with your doctor. If you select more than three cannabis medicines when configuring your prescription via the canncura patient portal, we will automatically create two prescriptions for you at the same price of €19.92 (including dispatch by registered post). Important information when changing the variety or dosage form of cannabis-based medicines: A new dosing phase is required. Different strains and dosage forms can have different effects and the strength of the effect and its effects can vary greatly. Particular caution is required if you use several varieties and take part in road traffic. You must not drive during the dosing phase. Before each journey, you must critically check for yourself whether you are fit to drive at that time and can, for example, take part in road traffic. The use of alcohol and/or other drugs is strictly prohibited during treatment with cannabis-based medication. Interactions and side effects can have life-threatening consequences in this context. If you have any questions, please do not hesitate to contact your doctor.