Our team of doctors will check your details and documents conscientiously and individually. If you still have questions or require further information/documents, you will receive an e-mail from our team. This is to ensure that you are generally suitable for cannabis therapy and that there are no contraindications. As soon as your documents are complete, we will contact you by email within 48 hours. This service is completely free of charge for you.

After your details have been successfully verified, you will receive an email from us with a link to book an appointment via the canncura patient portal. Your initial medical consultation will take place either in person at one of our locations or via telemedicine online (via video call). After activation, you can conveniently book your individual desired appointment online via the canncura patient portal.

You can easily request follow-up prescriptions online via the canncura patient portal. When requesting a prescription, you can choose between three options: We will take your prescription to one of our partner pharmacies through our courier. You select a pharmacy of your choice and we will send your prescription by registered mail to your preferred pharmacy. Alternatively, we will send your prescription to your home by registered mail. No commitment: you decide!

A short online video call with your doctor takes place once a quarter (every 3 months). The video call lasts approx. 10 minutes. During this follow-up, you and your doctor will discuss your treatment to date. What went well? Did something not go so well? Are there any side effects or interactions with other medications? You are also very welcome to ask your doctor any open questions. This allows us to monitor and document your therapy well. Thanks to our ongoing medical documentation of your therapy, we are always in a position to be your competent contact partner for official inquiries, driving license matters or other problems. This continuous documentation and evaluation of your therapy may be advantageous if you later apply to your statutory health insurance provider for cost coverage.

The SCHENGEN form allows you to take your medicinal cannabis with you to other European countries. There is a specific form for the so-called Schengen area. This only applies to European countries that belong to the Schengen area. Please find out in advance whether the country you are traveling to is part of this area. After we have issued the SCHENGEN form, you will need to have the SCHENGEN form notarized in person by the state authority responsible for you (usually the health authority). Depending on the federal state, there is a fee of €5-15 for this. You can find out which state authority is responsible for you via this link: https://www.bfarm.de/SharedDocs/Downloads/DE/Bundesopiumstelle/Betaeubmittel/Reisen/LaenderlisteBtM.pdf?blob=publicationFile

Outside of the SCHENGEN area, other countries allow the import of medicinal cannabis. However, not all countries do. Each country outside the SCHENGEN area also has individual regulations for the entry and exit of cannabis BtM. Sometimes only finished medicinal products may be imported. Some countries do not allow the import of cannabis-based medicines. Please enquire about the individual regulations for the import and export of your cannabis BtM at the relevant embassy before ordering the international travel certificate. After we have issued the international travel certificate, you must have the form notarized in person by the competent state authority (usually the health authority). Depending on the federal state, there is a fee of €5-15 for this. You can find out which state authority is responsible for you via this link: https://www.bfarm.de/SharedDocs/Downloads/DE/Bundesopiumstelle/Betaeubungsmittel/Reisen/LaenderlisteBtM.pdf?__blob=publicationFile

Certificate of medically supervised and documented therapy with cannabis products (ability to drive). For presentation, for example, at police checks, the road traffic office or other authorities/institutions. Please note that this certificate can only be issued to you after the recruitment phase for your individual medication. This is usually the case four to six weeks after the start of therapy.

Preparation of a specialist medical report including a report and evaluation of your individual therapy situation. For presentation, for example, at police checks, the road traffic office for MPU matters or other authorities/institutions. Attention: Your personal introduction to one of our locations is mandatory for this. Please note that your specialist report can only be prepared three to six months after the start of therapy at the earliest. You will receive all further details by email after booking via the canncura patient portal.

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We can only prepare and submit your individual application for cost coverage to your statutory health insurance company after you have completed the screening. To this end, canncura cooperates with established specialists (interdisciplinary) who are approved by health insurance companies. You will receive further information and details about the process from us by email.

NEW:
Exclusive service for all canncura patients: Every Sunday, our Medical Director, Dr. Franjo Grotenhermen, offers canncura patients a free group consultation via video call. Dr. Grotenhermen is the leading expert in Germany for therapy with medical cannabis. All participants can ask Dr. Grotenhermen questions. Or just listen. Every 2nd Sunday of the month there is a lecture on a given topic followed by a Q&A session: The topics alternate between cannabis as medicine and driving licenses as well as cost coverage by health insurance and objections. The group meetings take place online via Zoom. You can register for the group appointments with Dr. Franjo Grotenhermen online via the canncura patient portal under the menu item "Optional services".

NOW NEW:
You can now load your individual patient ID card onto your Apple or Android smartphone as a wallet pass. You can now find the new function in the menu of the canncura patient portal. Once generated, your patient ID card will then be saved in the wallet of your Apple smartphone. The patient ID card contains a scannable QR code. Behind the code is the data relevant to your cannabis therapy, which you can show if necessary during a check or similar. This service is currently only available for Apple smartphones. The function will also be expanded for Android smartphones in the future.

NOW NEW:
canncura cooperates with selected and qualified pharmacies to provide you with the best possible services. When requesting a prescription via the canncura patient portal, you can choose between three options: We will take your prescription to one of our partner pharmacies through our messenger. Or: You select a pharmacy of your choice and we will send your prescription by registered mail to your desired pharmacy. Alternatively, we will send your prescription to your home by registered mail. You decide! After your consent, we will show you the live stocks and prices of the pharmacies directly in our patient portal. This means you have everything at a glance from a single source. You can decide anew for each recipe request: No commitment - choose according to your individual wishes.

NEW FROM JANUARY 1, 2024:
Immediately after your prescription has been issued, we will create a PDF scan for you. This scan is available to you in the canncura patient portal on the day of dispatch. The prescription is stored encrypted in the patient portal. This means you have these important documents archived in a protected manner and always ready to hand.

The pharmaceutical cannabis market is in a constant state of flux. There are now around 300 different cannabis flowers available on the market, and the selection of available extracts is also constantly growing. Many testimonials from our patients and also results from scientific studies suggest that choosing the right flower variety(ies) is a trial-and-error process. It often takes personal experience with different genetics or crosses, different terpene profiles or certain cannabinoid content compositions to find suitable flower varieties that are aligned with one's own treatment goals. Patients are also often interested in being able to take advantage of favorable offers on the market at various pharmacies. We are therefore adapting cannabis therapy to the needs of our patients: From January 1, 2024, you can request up to 6 cannabis medicines per order. If you select more than three cannabis medicines when configuring your prescription via the canncura patient portal, we will automatically create two prescriptions for you at the same reduced price of €19.92 (including shipping by registered mail or courier service to the Westgate pharmacy Köln).